FAQs

Shipping

How long does shipping take?
Most orders ship within 1–3 business days. Standard shipping typically arrives in 5–7 business days. Expedited options are available at checkout.

Do you offer free shipping?
We offer free standard shipping on orders over a certain amount — check our current promotions at checkout.

Do you ship internationally?
At this time we ship within the US. Stay tuned as we expand!

Returns

What is your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items in original condition. If something isn't right, we want to make it right.

How do I start a return?
Reach out to us at support@birddogstandard.com with your order number and we'll walk you through it.

Sizing

How do your sizes run?
Our gear is designed to move with you in the field. Sizes generally run true to size. Check the size guide on each product page for specific measurements.

What if my item doesn't fit?
No problem — contact us and we'll help you exchange for the right size as long as the item is unworn and in original condition.

Contact & Orders

How do I check my order status?
You'll receive a confirmation email with tracking info once your order ships. You can also log into your account to view order history.

I have a question not listed here — how do I reach you?
Head over to our Contact page or email us directly at support@birddogstandard.com. We're a small team and we actually read every message.